Privacy Policy

1 Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an Account: Name, email address, username, password, and payment information (for VIP members)
• Contact Us: Name, email address, message content, and any other information you choose to provide
• Subscribe to VIP: Billing information, payment method details (processed securely through third-party payment processors)
• Join Our Telegram: Telegram username (handled by Telegram's privacy policy)
• Participate in Surveys: Feedback, preferences, and opinions you share with us

1.2 Information Automatically Collected

When you use our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior, search queries
• Location Data: Approximate geographic location based on IP address (country/city level)
• Cookies and Similar Technologies: See Section 3 for details
• Referral Information: The website or source that referred you to our Services

1.3 Information from Third Parties

We may receive information about you from third-party sources:

• Payment Processors: Payment confirmation, transaction status (we do not store full payment card details)
• Social Media: If you interact with us on social media platforms
• Analytics Providers: Aggregated usage statistics and trends
• Telegram: Username and basic profile information if you join our channel

2 How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Create and manage your account
• Process your VIP membership subscription and payments
• Deliver football predictions and analysis
• Send you notifications about new predictions and updates
• Customize your experience based on preferences
• Improve our prediction algorithms and methodology

2.2 To Communicate with You

• Respond to your inquiries and support requests
• Send service-related announcements (account updates, policy changes)
• Send marketing communications (with your consent, opt-out available)
• Request feedback and conduct surveys

2.3 For Security and Fraud Prevention

• Detect and prevent fraudulent transactions
• Monitor for suspicious account activity
• Enforce our Terms of Service
• Protect our rights and the rights of other users

2.4 For Analytics and Research

• Analyze usage patterns and trends
• Conduct internal research on user demographics and interests
• Test new features and optimize performance
• Generate aggregated, anonymized statistics

2.5 Legal Compliance

• Comply with legal obligations and requests from authorities
• Establish, exercise, or defend legal claims
• Maintain records for tax and accounting purposes

3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our Services.

3.1 Types of Cookies We Use

3.2 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to:

• View and delete cookies
• Block all cookies
• Block third-party cookies
• Receive alerts when cookies are sent

Note that disabling certain cookies may impact your experience and limit access to some features. Essential cookies cannot be disabled without affecting core website functionality.

3.3 Third-Party Tracking

We use the following third-party analytics and tracking services:

• Google Analytics: Website traffic analysis and user behavior tracking
• Hotjar: Heatmaps and user session recordings (anonymized)
• Facebook Pixel: Advertising effectiveness measurement (if you consent to marketing cookies)

4 Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who help us operate our business:

• Payment Processors: Stripe, PayPal (for processing VIP subscriptions)
• Email Service Providers: SendGrid, Mailchimp (for sending notifications)
• Cloud Hosting: AWS, DigitalOcean (for data storage and website hosting)
• Analytics Services: Google Analytics, Hotjar (for usage analysis)
• Customer Support Tools: Zendesk, Intercom (for support ticket management)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Protect and defend our rights or property
• Prevent fraud or illegal activity
• Protect the safety of our users or the public

4.3 Business Transfers

If Accurate Tip is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

4.4 With Your Consent

We may share your information with other third parties when you give us explicit permission to do so.

5 Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS protocols (HTTPS)
• Password Protection: User passwords are hashed and salted using bcrypt
• Secure Servers: Data is stored on secure servers with firewall protection
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Regular Security Audits: Periodic reviews and vulnerability assessments
• Payment Security: PCI-DSS compliant payment processing (we don't store card details)

5.2 Your Responsibility

While we implement strong security measures, you also play a role in protecting your data:

• Use a strong, unique password for your account
• Do not share your login credentials with others
• Log out of your account when using shared devices
• Report any suspicious activity to us immediately
• Keep your contact information up to date

5.3 Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify you and relevant authorities within 72 hours as required by GDPR and other applicable laws.

6 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6.1 Retention Periods

• Account Data: Retained while your account is active, deleted within 30 days of account closure
• VIP Subscription Data: Retained for duration of subscription plus 7 years for tax/legal compliance
• Communication Records: Retained for 2 years from last contact
• Analytics Data: Aggregated and anonymized data retained indefinitely for statistical purposes
• Payment Transaction Records: Retained for 7 years to comply with financial regulations
• Cookies: Retained according to expiration dates (see Section 3)

6.2 Data Deletion

When data is no longer needed, we securely delete or anonymize it. You can request deletion of your data at any time (see Section 7 for your rights).

7 Your Rights and Choices

Under data protection laws including GDPR, you have certain rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

7.1 Your Data Protection Rights

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data in certain circumstances
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent was the basis
• Right to Lodge a Complaint: File a complaint with your local data protection authority

7.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@accuratetip.com
• Subject Line: "Data Protection Request - [Your Right]"
• Response Time: We will respond within 30 days (as required by GDPR)

7.3 Account Settings

You can also manage some preferences directly from your account dashboard:

• Update your profile information
• Change email notification preferences
• Manage cookie preferences
• Close your account (account deletion)

7.4 Marketing Communications

You can opt out of marketing emails at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting us at support@accuratetip.com

Note: You will continue to receive transactional emails (account updates, payment confirmations) even if you opt out of marketing communications.

8 Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. Betting and gambling-related content is restricted to adults only.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@accuratetip.com. We will take steps to delete such information from our systems.

9 International Data Transfers

Accurate Tip operates globally and may transfer your personal information to countries outside your country of residence, including countries that may not have the same data protection laws.

9.1 Data Transfer Safeguards

When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses: EU-approved contracts with service providers
• Privacy Shield: For transfers to the United States (where applicable)
• Adequacy Decisions: Transfers to countries deemed adequate by EU Commission
• Encryption: All data transfers are encrypted in transit

9.2 Data Storage Locations

Your data may be stored and processed in the following locations:

• European Union (primary data centers)
• United Kingdom
• United States (with appropriate safeguards)

10 Third-Party Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services.

10.1 Third-Party Links

When you click on links to external websites (such as bookmakers, social media, or other platforms), you will be subject to their privacy policies. We are not responsible for the privacy practices of third-party sites.

10.2 Social Media

Our Services include social media features (sharing buttons, embedded content). These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

10.3 Telegram Integration

If you join our Telegram channel, your interactions are subject to Telegram's Privacy Policy. We receive limited information from Telegram (username, basic profile data) when you interact with our channel.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on this page
• Notify you via email if changes are material (for VIP members)
• Display a prominent notice on our website

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should discontinue using our Services and delete your account.

11.1 Review History

Previous versions of this Privacy Policy are available upon request by contacting privacy@accuratetip.com.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12.1 Data Protection Officer

12.2 General Contact

12.3 Postal Address

12.4 Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority: